Frequently Asked Questions
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How do I make a reservation?
How do I make a reservation?
Book directly on our website or give us a call at 419-904-3291
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What is your cancellation policy?
What is your cancellation policy?
Please see our policies page for full details on our cancellation policy.
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Why is the Rooms pages showing no available rooms for my selected date(s)?
Why is the Rooms pages showing no available rooms for my selected date(s)?
Two-night reservations are required on most weekends, with a three-night minimum required for major holiday weekends and during peak season. This may cause our availability calendar to show “No Availability.” During the week (Sunday through Thursday nights), some rooms may not be available for a one-night stay.
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What is there to do in the area during my stay?
What is there to do in the area during my stay?
Lucky for you, we put together a guide of our favorite destinations in and around town to check out!
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Are there any onsite amenities?
Are there any onsite amenities?
Yes! We offer several onsite amenities for guests to enjoy:
- 8 Fire Pits on the property, outdoor Ping Pong, Pool Bar, Waterfront Patio, and Lakeside Restaurant.
- Swimming Pool: Open seasonally from May through September, daily from 9:00 AM to Dusk.
- Fitness Center: Open 24 hours a day. Use your room code to access.
- Pickleball Court: Open daily from 9:00 AM until dusk. Stop by the front desk for paddle and ball rentals.
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Do you offer breakfast?
Do you offer breakfast?
Breakfast is not included; however, we do have an onsite restaurant that overlooks the lake.
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Do you offer WiFi? What's the password?
Do you offer WiFi? What's the password?
Yes, free Wi-Fi is available in our public areas and guest rooms and you will receive information about logging in at check-in.
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What's the best place to eat dinner?
What's the best place to eat dinner?
Lucky for you, we put together a guide of our favorite spots in and around town to check out!
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Are you pet-friendly?
Are you pet-friendly?
While we welcome Service Animals, unfortunately, pets, including emotional support animals, are not permitted at our hotel. Violations will incur a charge of $150. We are happy to recommend nearby kennels for use during your stay.
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Do you allow children?
Do you allow children?
Absolutely! The Wave at Marblehead welcomes well-behaved children of all ages. While most of our rooms are designed for two guests, our Double Queen rooms can comfortably accommodate families. Please note that an additional per person charge may apply, as outlined in our policies. A cot or crib can be provided upon request, subject to availability.
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Are you ADA-compliant?
Are you ADA-compliant?
Yes, the hotel is wheelchair accessible. ADA rooms are available and are able to be booked
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What time is check-in and check-out?
What time is check-in and check-out?
Check-in begins at 4:00pm on your check-in date and check-out is by 11am on your check-out date.
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What if I need to check in early or late?
What if I need to check in early or late?
We do our best to accommodate early and late check-ins with advanced notice. If you expect to arrive before or after check-in hours, please notify us as soon as possible.
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Where are you located?
Where are you located?
We are located at: 614 E Main St, Lakeside Marblehead, OH